Frequently Asked Questions
Your lights have a lifetime warranty?
Yes. We don't care what happened to it, if it's broken we will fix it for free. No questions asked. You don't even need to be the original owner.
You're always sold out! How do I buy a light?!
We know... We're doing our best to keep up with demand, but our lights sell as fast as we can make them. The best way to purchase a flashlight is to sign up for our mailing list so we can notify you when we have lights available. The sign up link is here.
What kind of batteries do your flashlights use?
Our DC1 light takes 18350 lithium ion IMR cells. Our DC2 light takes 18650 lithium ion IMR cells. They must be IMR. They are rechargeable. They are NOT CR123 cells.
Are the batteries your flashlights use rechargeable?
Yes! 18350 lithium ion IMR cells are rechargeable!
My flashlight blinks several times then switches to a lower mode, is something wrong?
No, nothing is wrong. That's the low voltage indicator. All you need to do is charge your battery and everything will be fine.
Do you have a tutorial on installing trits vials?
Yes! It's here.
Are you a Fortune 500 Company?
Yes! Wait no, we're not. Maybe next year.